ORDER INFORMATION

Shipping & returns

Clear, general guidance for orders. Specific delivery details are confirmed with your order.

Processing and delivery

Orders are processed after confirmation. Shipping timing and estimated delivery are provided in the order confirmation information and may vary by order.

Damaged, incorrect, or missing items

If an item arrives damaged, incorrect, or incomplete, email info@globalgamelab.top within 7 days of receipt and include photos so we can review the issue.

Returns

Please email us to request a return before sending anything back. Items should be unused and in their original packaging. Return shipping arrangements and responsibility are confirmed case by case.

Refunds

Refunds are processed after the returned item has passed inspection. We will confirm the outcome by email.